Shipping Policy
Shipping Policy
At El Chavez Ramirez Gallery, every artwork we ship is treated with the same care and reverence it deserves. Whether you are receiving an original painting, a fine art print, or a poster, we are committed to ensuring your piece arrives safely, securely, and in perfect condition.
Shipping Carriers
We partner with trusted international carriers — including DHL, FedEx, and LBC — to deliver your artwork with reliability and care. Carrier selection is based on your location and the nature of the artwork being shipped.
Shipping Rates — Original Paintings & Artwork
Original paintings are shipped worldwide. Rates are calculated based on the total weight of the packaged artwork:
| Weight Tier | Shipping Rate |
|---|---|
| 0.1 kg – 4.99 kg | $39 USD |
| 5 kg – 9.99 kg | $69 USD |
| 10 kg – 29.99 kg | $99 USD |
| 30 kg and above | $199 USD |
These rates apply to 209 countries worldwide. For very large or exceptionally fragile works, we may contact you to discuss custom shipping arrangements prior to dispatch.
Free Shipping — Prints & Posters
All fine art prints and posters ship completely free of charge, fulfilled through our trusted print partner, Printify:
- United States: Free shipping on all prints and posters
- Europe (48 countries): Free shipping on all prints and posters
Free shipping is automatically applied at checkout for eligible items.
Local Delivery - Depending on Where Exhibiting Or Current Warehouse
For customers based where the product is either an original art or an open edition print, we are pleased to offer free local delivery. Our local shipments are handled with the same meticulous care as our international orders, ensuring your artwork arrives safely at your door.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| Local | 1-3 business days |
| International (Worldwide) | 4 – 15 business days |
Delivery times are estimates and may vary depending on customs clearance, carrier schedules, and destination country regulations. We will always keep you informed of any delays.
How We Package Original Paintings
The safe transit of your original artwork is our highest priority. Every original painting is packaged using a multi-layer protection process:
- Protective wrapping: Each painting is first wrapped in acid-free glassine paper to protect the surface from moisture and abrasion.
- Foam padding: Corner protectors and foam padding are applied to safeguard the frame and canvas edges.
- Rigid outer casing: Paintings are placed in custom-sized, double-walled corrugated boxes or wooden crates for larger works, providing a sturdy outer shell against impact.
- Fragile labelling: All packages are clearly marked as fragile and "This Side Up" to guide careful handling throughout transit.
For exceptionally large or high-value original works, we may use custom-built wooden crates to provide the highest level of protection during international transit.
Tracking & Insurance
We believe you should always know where your artwork is.
- Tracking: All shipments include a tracking number, which will be emailed to you once your order has been dispatched. You can use this to monitor your artwork's journey in real time.
- Insurance: Original paintings and high-value artworks are fully insured during transit. In the unlikely event of damage or loss, we will work with you promptly to resolve the matter and ensure you are fully protected.
If you have any concerns about your shipment, please do not hesitate to contact us — we are here to help every step of the way.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates. We recommend checking with your local customs authority for more information prior to placing your order.
Contact Us
If you have any questions about shipping, packaging, or your order, please reach out to us. We are always happy to assist and ensure your experience with El Chavez Ramirez Gallery is exceptional from purchase to delivery.